Our team works diligently to get your order packed and shipped as quickly as possible. For most orders, please allow 1-2 business days for processing. For larger items, we ask for 3-4 business days to ensure safe and secure delivery. Orders placed after 1:00 pm EST on Fridays or over the weekend will ship on the next business day. Thank you for your patience!

Please note that international delivery times may vary based on your location. We’re committed to getting your order to you as quickly and efficiently as possible, no matter where you are.

Please use the contact form on the Contact Us page to send us your queries.

We source all our product materials ethically and in an environment-friendly manner. Our premium fibers are sourced from high-quality textiles made in Korea, combining sustainability with cutting-edge innovation to deliver exceptional craftsmanship.

The colors shown in our product photos on the product detail pages are highly accurate. But please note that there are small variations in lot-batches of a few products due to which the colors will have slight variations.

Please refer to the Returns & Exchanges page for our return policy.

We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.

Unfortunately, we don’t offer cash on delivery. But we have a lot of options that allow flexible payments and vouchsafe your money in case you need to initiate a return due to product faults.

Yes! We’ve partnered with Afterpay to provide flexi-payment for customers all over the globe.